How To Pay With CARAT+ Empire?

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When you click on a link to make payment, it is first handled by our web application called CARAT+ Empire which takes care of getting your details, what payment method to use and whether discounts, if any, are applicable before an actual payment link by a Bank Negara approved payment gateway is displayed.


When CARAT+ Empire is in a control, a checkout page similar to the above is shown in a separate tab of your web browser. The fields in this page are described below:-


  • This is your company ID if you have an existing CLAM account with us. The company ID tells us that your payment is for it. The field is required. If you are a new purchaser, enter a dash (-) for it.

  • This field contains your personal or company name (Required)

  • This field contains your email address in the correct format. Any correspondence will be sent to this email address. Make sure that this is valid and can receive messages. (Required)

  • This field contains your contact number in the correct format. (Required)

  • This field displays the software or service that you are paying for. You can click the "Description" label or hover your mouse over it to display the description in full.

  • The field contains the quantity of the software or service that you are paying for. The unit of measure is shown next to it. The value must be more than or equal 1.

  • This field displays the unit gross amount of the software or service.

  • This field displays the gross amount and is based on the quantity multiplied by the unit gross amount and rounded to the nearest 2 decimal places.

  • If the software or service has a discount percentage, it will be displayed here and the discount amount will show the gross amount multiplied by the discount percentage and rounded to the nearest 2 decimal places. If there is no discount, the voucher code field will be displayed instead. If you have a valid voucher code that has not expired, enter it here to get the appropriate discount.

  • This field shows the net amount payable and is based on the gross amount (H) minus the discount amount (I).

  • This group box shows the available payment methods you can choose from. They are:-
  • Visa/MasterCard
  • FPX
  • E-wallets (Touch n' Go, Grab Pay or Shopee Pay)
  • DuitNow QR
  • Bank transfer (Most banks supported. Select option and choose bank from dropdown list)
  • Purchase from shopping site (Select option and choose the shopping site, if available)

L. If this button is disabled (shown in a lighter colour) and cannot be clicked, it means that one or more fields contain invalid data. You have to fix it so that the button is enabled and you can click it to proceed with payment. You will then be transferred to the authorised payment gateways (for Visa/MasterCard, FPX or e-wallets), or shown a QR code to scan (DuitNow QR), or transferred to the bank's web page (bank transfer) or to the shopping site's web site (purchase from shopping site).


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